Need help? Email us at healthypawsreview@gmail.com and we’ll get back to you within 2 business days.
Please include your device model, iOS version, and a short description of what happened.
Open HealthyPaws, tap the Scan tab, and either point your camera at the ingredients/nutrition panel, pick a photo from your library, or share a product link from Safari or another app.
Make sure you’re running the latest version from the App Store and that you’re signed into iCloud in Settings. If the issue persists, email us with your device model and iOS version.
Grades are generated by an AI model that looks at ingredients, nutritional balance, and known additives. They’re meant to help you compare products quickly, not as veterinary advice. Always consult your vet for medical questions about your pet.
In the app, go to Settings → Delete Account. This permanently removes your profile, scan history, pet profiles, and any photos you uploaded.
We store your pet profiles and scan history so you can revisit them across devices. We do not sell your data. See the Privacy Policy for full details.
For anything else — bug reports, feature requests, partnerships — reach out at healthypawsreview@gmail.com.